Terms of Use


§ 1 . Validity of the GTC

(1) These General Terms and Conditions shall apply to contracts for the rental of accommodation accommodation
and all other services and deliveries provided to the guest by the provider. services and deliveries of the provider.
The Provider's services are provided exclusively on the basis of these General Terms and Conditions (GTCs).

(2) The subletting or re-letting of the holiday flat provided as well as its use for other other than residential purposes
require the prior written consent of the provider.

(3) The guest's terms and conditions shall only apply if these have been agreed in advance.
Deviations from these conditions are only effective if the provider has expressly confirmed them in writing. 

§ 2 Booking/booking confirmation

Please enter your booking requests via the booking enquiry on www.LUMI-group.de or on one of the linked
booking portals linked booking portals (AIRBNB, BOOKING.DE, EXPEDIA ...) or send a written request to the
e-mail address Info@LUMI-group.de.
If we can provide you with the desired holiday flat in the desired period, you will receive You will receive
a confirmation of the booked property by e-mail from us (or directly from the portal) as well as a receipt.
The reservation for the holiday flat is legally binding upon receipt of the booking confirmation and after
payment has been made (see §3) is legally binding.

§ 3 Terms of payment

The terms of payment are displayed on the pages of the booking portals displayed. In the event of
late payment, we are entitled to charge the applicable statutory default interest currently amounting
to 5% above the base interest rate. All costs incurred in connection with any debt collection shall be
borne by the customer.

§ 4 Arrival and departure

The property is available from 16.00 on the day of arrival. For the purpose of handing over the keys and
online check-in you will receive an e-mail from us in good time before your arrival. Please follow the link
in the e-mail and complete the online check-in. We are obliged to transmit the data of all persons over
the age of 16 to the authorities before your arrival.
On arrival you will then receive the registration form from us, which you must sign.
Claims for damages cannot be asserted if, exceptionally, the property cannot be occupied punctually
at 16:00 hours.
On the day of departure, the property must be vacated by 10.00 am.
The landlord reserves the right to charge for late charge for late departure. The property must be left
swept clean on the day of departure. The crockery, glasses, etc. must be cleaned and put away
the rubbish bins emptied and the refrigerator and the fridge must be emptied.

§ 5 Holiday apartment/holiday home (property)

The property will be handed over by the landlord in an orderly and clean condition with a complete inventory.
Should defects exist or occur during the rental period, please inform the landlord immediately. immediately.
The tenant is liable for any damage caused by him to the rented property, the inventory, e.g. broken crockery,
damage to the floor or furniture. This also includes the cost of lost keys. Replacing a cylinder lock with 3 keys
costs 50.00 euros. The inventory is to be treated with care and is only intended to remain in the property.
The moving of furnishings, in particular beds, is prohibited. The tenant is also liable for the fault of his fellow
travellers. fellow travellers. Damage caused by force majeure is excluded from this. In the event of
non-contractual use of the property, such as subletting, over-occupancy, disturbance of the peace of the
house, etc., as well as in the event of non-payment of the full rent, the contract may be cancelled without notice.
The rent already paid remains with the landlord. If liability insurance exists, the damage must be reported to
the insurance company. The landlord must be informed of the name and address and the insurance number
of the insurance company.

§ 6 Pets

The accommodation of pets of any kind is not permitted in the properties.

§ 7 Stay

The property may only be used by the persons listed in the booking.
Should the property be used by more persons than agreed, a separate fee must be paid for this, which is
determined by the rental price. determined by the rental price. In this case, the landlord also has the right
to cancel the rental contract without notice.
Subletting and transfer of the property to third parties is not permitted.
The tenancy agreement may not be passed on to third parties. to third parties. The tenant agrees to these
General Terms and Conditions (GTCs) and the house rules. agree.
The declaration of agreement is made with the payment. In the event of breaches of the GTCs or the house
rules the landlord is entitled to terminate the tenancy immediately and without notice.
A legal claim to repayment of the rent or rent or compensation does not exist.

8 Withdrawal/cancellation

The cancellation conditions can be viewed on the respective booking portals.
It is recommended that you take out travel cancellation insurance.

§ 9 Cancellation by the landlord

In the event of cancellation on our part, as a result of force majeure or other unforeseeable circumstances
(e.g. accident or illness of the host) as well as other circumstances beyond our control that make fulfilment
impossible In the event of cancellation, liability is limited to the reimbursement of costs. In the event of
justified cancellation, the The customer shall not be entitled to compensation in the event of justified
cancellation - liability for travel and hotel costs shall not be assumed. The landlord may cancel the contract
after the start of the rental period without notice if the tenant other tenants despite a warning or behaves
in a manner contrary to the contract to such an extent that the the immediate cancellation of the rental
agreement is justified.

§10 Liability of the Lessor

The Lessor shall be liable within the scope of the duty of care of a prudent businessman for the proper
provision of the rented property. Liability for any breakdowns or faults in the water or electricity supply,
as well as events and events and consequences due to force majeure are hereby expressly excluded.

§11 Use of Internet access via WLAN

§11.1 Authorisation to use Internet access via WLAN

The landlord maintains Internet access via WLAN in his holiday property.He authorises the tenant
for thetenant to share use of the WLAN access to the Internet for the duration of his stay in the holiday property.
The tenant has not have the right to authorise third parties to use the WLAN. The landlord does not guarantee
the actual availability availability, suitability or reliability of the Internet access for any purpose.
He is at all times authorised to allow other co-users to operate the WLAN in whole, in part or temporarily
and to block the to restrict or exclude the tenant's access in whole, in part or temporarily if the connection
is used is or has been used in breach of the law, insofar as the landlord fears a claim as a result and this
cannot be and cannot prevent this with customary and reasonable effort within a reasonable period of time.
The landlord reserves the right, in particular, to block access to certain pages or services at any time at its
reasonable discretion via the WLAN (e.g. sites glorifying violence, pornographic or fee-based sites).

§11.2 Access data

Use is made by means of access security.The access data (login and password) may not be passed on to
thirdbe passed on to third parties. If the tenant wishes to grant third parties access to the Internet via
the WLAN, this is the prior written consent of the landlord and acceptance documented by signature
and complete identification. acceptance of the provisions of this user agreement by the third party,
documented by signature and complete identification. dependent. The tenant undertakes to keep his
access data secret. The lessor has the right to change access codes at any time, change access
codes at any time.

§11.3 Risks of WLAN use, limitation of liability

The tenant is advised that the WLAN only enables access to the Internet, virus protection and firewalls
are not available. firewall are not available. The data traffic generated using the WLAN is unencrypted.
The data can therefore possibly be viewed by third parties. The landlord expressly points out that there
is a risk that malware (e.g. viruses, Trojans, worms, etc.) can get onto the end device when using the WLAN.
end device when using the WLAN. Use of the WLAN is at the tenant's own risk and peril.
The landlord accepts no liability for damage to the tenant's digital media caused by the use of Internet
access, unless liability, unless the damage was caused by the landlord and/or his vicarious agents
intentionally or through gross negligence. wilfully or through gross negligence.

§11.4 Responsibility and exemption from claims

The tenant is responsible for the data transmitted via the WLAN, the chargeable services utilised and
the legal transactions and legal transactions carried out via the WLAN. If the tenant visits chargeable
websites or enters into liabilities, the resulting costs shall be borne by the tenant. He is obliged to
comply with the applicable law when using the WLAN. In particular, he will: Not use the WLAN to use
the WLAN to retrieve or disseminate immoral or illegal content; not to illegally reproduce, disseminate
or use copyrighted goods copy, distribute or make accessible any goods protected by copyright;
this applies in particular in connection with the use of use of file-sharing programmes; observe the
applicable youth protection regulations; do not use harassing, defamatory or threatening content,
or threatening content; do not use the WLAN to send mass messages (spam) and/or other mass
messages (spam) and/or other forms of unauthorised advertising. The tenant shall indemnify
the landlord of the holiday property from all damages and claims of third parties which are based on
an illegal use of the use of the WLAN by the tenant and/or a breach of this agreement; this shall also
extend to any damage This also extends to costs and expenses associated with the claim or
defence against it. If the recognises or must recognise that such an infringement and/or violation
of the law exists or is imminent, he shall inform the landlord of the holiday property of this fact.

§12 Written form

There are no agreements other than those listed in this contract. No verbal agreements have been made.
The general terms and conditions are accepted with the transfer of the deposit.

§13 Severability clause

Should one or more provisions of these GTC become invalid, this shall not affect the validity of the
remaining provisions. provisions shall not be affected.
The ineffective provision shall be replaced by an effective provision which fulfils the purpose of the
the economic purpose pursued by the invalid provision.

§ 14 Place of jurisdiction

The Munich Local Court shall have jurisdiction for any disputes arising from the contractual relationship.